General Questions
Do I need planning permission?
For most residential properties in London, wall-mounted split systems do not require planning permission. However, we will advise you on any leaseholder or freeholder consent requirements before installation.
Can I install in a flat or rented home?
Yes, we provide installation services for flats and rented properties. We will always check with your landlord or freeholder for their consent before starting any work on your property.
Do modern systems heat in winter?
Many of our modern systems are designed to provide both cooling in summer and heating in winter. We can recommend the right unit based on your home's specific heating needs.
How long does installation take?
A single room installation is usually completed in about one day. For larger properties with multiple rooms, the process is typically completed within a few days.
How often should it be serviced?
We recommend a professional service every 12 months to ensure your system is running efficiently and safely. We can schedule this as part of your warranty registration.